Privacy Policy

Accenova (“we”, “our”, or “us”) operates the FleetX platform. This Privacy Policy explains how we collect, use, and protect information about you when you use our services. By using FleetX, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Account data — Names, email addresses, phone numbers, and company information provided during onboarding.
• Fleet data — Vehicle records, maintenance logs, expense entries, documents, and driver information entered into the platform.
• Usage data — Log data, browser type, IP address, and pages visited, collected automatically for security and performance monitoring.
• Communication data — Messages sent to us via email, contact forms, or support requests.

2. How We Use Your Information

We use collected information to:

• Provide and operate the FleetX platform
• Create and manage your company account
• Send service notifications, alerts, and updates
• Respond to support requests and inquiries
• Improve platform performance and user experience
• Comply with legal obligations

3. Data Isolation and Security

FleetX is a multi-tenant platform. Each company's data is fully isolated — no company can access another's data. We implement:

• Encryption in transit (TLS) and at rest
• Role-based access control within each company account
• Regular security reviews and access audits

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers — Cloud hosting and infrastructure providers necessary to operate the platform, bound by confidentiality agreements.
• Legal authorities — Where required by law or in response to valid legal processes.

5. Data Retention

We retain your data for the duration of your subscription. Upon termination, we provide a data export on request and delete all company data within 30 days. Some data may be retained longer where required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Request a copy of your data in a portable format

To exercise these rights, contact us at hello@accenovafleetx.com.

7. Cookies

FleetX uses session cookies for authentication and essential functionality. We do not use third-party tracking cookies. See our Cookie Policy for details.

8. Changes to This Policy

We may update this policy from time to time. We will notify active users of material changes via email or in-app notification. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at: